Set up a Custom RTMP on Haivision (Makito X)

This guide explains how to configure an RTMP output on a Haivision encoder (e.g. Makito X / Makito X Series) to send a stream to an RTMP server (CDN or private server) using an Address/URL and a Publish Name (the equivalent of a “Stream Key”).

1) Requirements & needed details

From your provider (or your RTMP server) you need:

• RTMP URL for the application endpoint (e.g. rtmp://stream.yourdomain.tld/live)
• Stream Key / Publish Name (e.g. channel1 or channel1?token=ABC123)
• Optional username/password (only if the RTMP server requires authentication)

Address / Destination URL: rtmp://HOST[:PORT]/APP
Publish Name (RTMP):       STREAM_KEY  (or STREAM_KEY?token=...)

Example 1
Address:      rtmp://stream.yourdomain.tld/live
Publish Name: channel1

Example 2 (non-standard port + token)
Address:      rtmp://stream.yourdomain.tld:1936/live
Publish Name: channel1?token=ABC123

2) Open the Outputs page (List View)

1. Log in to your Haivision encoder Web UI (e.g. Makito X).
2. Go to Streaming ? General Settings ? Outputs.
3. You will see the Outputs List View with configured streams.

3) Create a new stream

1. In Outputs List View, click Add (the “+” icon).
2. In Outputs Detail View, enter a Name for the stream.
3. Select sources:
   • Video (Video Encoder)
   • Audio (Audio Encoder)
   • Metadata (optional)
4. If your model is a “Storage” unit, enable Streaming Parameters to ON (when available).

4) Set RTMP: Protocol, Address and Publish Name

4.1 Select RTMP as Protocol

1. In the Broadcasting section, set Protocol to RTMP.

4.2 Fill in Destination Address (URL) and Publish Name (Stream Key)

In the Destination section (or equivalent fields), enter:

• Address / Destination Address: the RTMP URL for the application endpoint
• Publish Name: your Stream Key (required for RTMP). If omitted, some setups may use the stream name.
• Username/Password: only if required by the RTMP server

5) Start the stream and verify

1. Click Apply to save and (depending on configuration) start the stream.
2. Return to Outputs List View and verify status using the LED indicator and the Action column.
3. Check your provider dashboard/player to confirm the stream is received.

6) Stability tips

7) Troubleshooting

Can’t connect

• Check Address and Publish Name (no extra spaces/characters).
• Ensure the URL includes the correct path/app (e.g. /live) as provided.
• Network/firewall: RTMP often uses TCP 1935. Corporate networks may block it.
• If using a different port (e.g. 443/80), make sure it’s included in the URL.

Choppy video / frame drops

• Lower bitrate and/or resolution (720p is more resilient than 1080p).
• Verify uplink stability and reduce competing uploads.
• If available, try a closer CDN endpoint.

Audio OK, video black

• Verify H.264 profile (Baseline/Main/High) according to server/player requirements.
• Check GOP and keyframe interval; try 2s and CBR where applicable.

8) FAQ

Can I send RTMP to two endpoints (primary/backup)?

In many workflows you can create multiple RTMP streams to send to different endpoints (primary and backup), if your encoder/platform supports it and you have enough bandwidth.

Where do I find “Publish Name”?

It’s the RTMP field that corresponds to the “Stream Key” or “Stream Name” provided by your service. In some cases the key is a token or a string with parameters (e.g. ?token=...).

References: Haivision Makito X – Setting Up Streaming • Haivision Makito X – CDN Interoperability (RTMP)