1) Data processed
- Contact data: name, email, phone, company (contact form).
- Request content: details sent in the message.
- Technical data: IP and user-agent (abuse prevention, diagnostics).
2) Purpose
- Request handling: technical/commercial reply and follow-up.
- Support delivery: assistance on configuration and incidents.
- Security: protect the service from abuse/spam.
3) Legal basis
- Pre-contractual measures / contract (requests and support).
- Legitimate interest (security and abuse prevention).
- Legal obligation (where applicable).
4) Retention
Data is stored for the time needed to handle the request and for any legal obligations or protection needs.
Technical logs are kept for limited periods for security purposes.
5) Rights
You may request access, rectification, deletion, restriction, objection and portability within GDPR limits.
