1) Data we process
- Contact details: name, email, phone, company (contact form).
- Request content: details you send in the message.
- Technical data: IP and user-agent (abuse prevention, diagnostics).
2) Purpose
- Request handling: technical/commercial reply and follow-up.
- Support delivery: assistance on configurations and incidents.
- Security: protection from abuse/spam.
3) Legal basis
- Pre-contractual measures / contract (requests and support).
- Legitimate interest (security and abuse prevention).
- Legal obligation (when applicable).
4) Retention
Data is kept for the time necessary to handle the request and for any legal obligations or protection purposes.
Technical logs are kept for limited periods for security reasons.
5) Your rights
You may request access, rectification, erasure, restriction, objection and portability within GDPR limits.
